Introspective
Culture is Feeling
Organisations fool themselves into believing that they want to be transformative, innovative and adaptive. They also fool themselves into believing that by changing the top-down message, the mandate from the executive, that innovation will flow like the ancient Saharan rivers of gold. Unfortunately, corporate culture is focused on operational excellence and efficiency. This is the very antithesis of the collective hearts, minds and habits of the organisation’s people and their mutual perception of ‘this is how we do things’. Top-down mandates can only ever command compliance, they can never influence confidence, belief, enthusiasm or creativity.